Our hospital's current visitor information
We can never understate the importance of visitors for the health and vitality of our patients. We encourage visitation whenever possible and want to make sure that your experience visiting our hospital is as positive as possible.
It is important to know that visiting hours for all of our intensive care units are 10:00am to 4:00pm and 8:30pm to 9:30pm. Only two visitors per patient are allowed in patient rooms, and all visitors must be at least 15 years old.
If you need to reach a patient's room, call the information desk at (318) 769-5065. To call a patient's room directly, use the following prompts, depending on their location:
- Main hospital — (318) 769-3, then the patient's room number
- South tower — (318) 769-5, then the patient's room number
- Women's and Children's Hospital: (318) 769-7, then the patient's room number
Read on to learn more about the amenities and visitation regulations we have in our hospital.
Cafeteria and dining options
The Riverstop Café is the main cafeteria in our hospital. From grab-and-go items to more plentiful options for breakfast, lunch and dinner — including continental and hot breakfast, fruit and yogurt bar, soup station, pizza and salad bar — we are here to satisfy all of your dining needs as long as you are visiting the hospital. We are open during the week from 6:00am to 10:00pm, with meals served at the following times:
- Breakfast — 6:00am to 10:00am
- Lunch — 11:00am to 2:00pm
- Dinner — 5:00pm to 8:00pm
Our weekend hours of operation are the same, except that dinner will only be served until 7:00pm.
Outside of the Riverstop Café, we have vending machines available throughout the hospital, as well as Beans and Cream in the Rapides Women's and Children's Hospital. Beans and Cream is open daily from 7:00am to 8:00pm, offering coffee, hot tea, soft drinks, soup, sandwiches and hand-dipped ice cream.
If you would like to send flowers to a patient at Rapides Regional Medical Center or Rapides Women's and Children's Hospital, you can call (318) 449-9035 to contact Legacy Floral Designs in the hospital gift shop. The Children's Shop, which offers gifts, clothing and balloons, is located in the Women's and Children's Hospital atrium.
Other florist shops in the area routinely deliver to the hospital as well, but deliveries are not allowed in the intensive care unit.
We are happy to offer free parking throughout our campus, including the parking garages located at the east and west ends of campus. Additional free parking is available in the lot located at Fifth and Elliot streets, east of the Women's and Children's Hospital. Parking lots are also located on Sixth Street and at the corner of Elliott and Eighth Streets.
Salute our veterans
Rapides Regional Medical Center is proud to recognize veterans who have served our country. The Salute Our Veterans program is designed to honor all veterans who are patients at our hospital.
Please let us know if you are a veteran so we may place a "SALUTE" sign on your room door identifying you as such. This will allow our staff to recognize and thank you for your service. You are a hero. Thank you for serving our country and for choosing Rapides Regional Medical Center.
Women's and Children's Hospital
The health and safety of our patients and visitors are always top of mind. This is particularly true for our Women's and Children's Hospital. We know loved ones play an important role in the healing and recovery process and want to make sure patients receive that support, while also setting aside time for uninterrupted rest.
With those goals in mind, we've put together the following visitation guidelines for the various units in the Women's and Children's Hospital. Firstly, it is important to note that certain units may have quiet hours which can limit visitation. Specific screening forms for patients and visitors are filled out each day prior to visitation. Visitors are required to check in at the security desk and receive a visitor pass. Also, if you are experiencing respiratory symptoms, we would ask that you please stay home to protect our littlest patients.
- Labor and delivery — Up to three support persons may stay with patients, as long as it does not interfere with patient care. The patient's care team will decide if visitors should no longer stay in the room.
- Newborn intensive care unit (NICU) — NICU visitation is limited to the baby's mother, a second band-holder and two designated support persons (18 years old or older). Only two people per baby are allowed at the bedside at one time. Visiting hours are 8:00am to 6:00pm and 8:00pm to 6:00am, daily.
- Pediatrics — Patients may receive visitors throughout the day. After 9:00pm, only two support persons, ages 18 years old or older, may stay overnight with the patient.
- Pediatric intensive care unit (PICU) — Four designated caregivers, ages 18 or older, can visit the patient. Only two visitors can stay at the bedside at a time. Siblings aged 12 or older can visit daily between 3:00pm and 6:00pm.
- Second floor — Patients may receive visitors throughout the day. After 9:00pm, only two support persons (as designated by the patient) can remain overnight. Sibling visitation is allowed daily from 3:00pm to 6:00pm.
Certain exceptions to visitation restrictions are allowed but must be approved by the nursing supervisor or manager on duty.
Rapides Regional Medical Center's visitation policy has gone back to pre-COVID guidelines. That means masks are no longer required in most areas of the hospital. However, masking is still required at all times in the NICU and oncology patient care areas, as well as when entering the rooms of immunocompromised and COVID-19 patients.
At this time, all campus entrances remain open to the public. After 9:00pm, all visitors must enter through the emergency room (ER) entrance. Women's and Children's Hospital visitors can use the Scott Street entrance at all times.
The following COVID-related guidelines are still in place:
- No visitors are allowed under age 15
- COVID patients are not allowed visitors, but we encourage virtual visits
- ER patients will be allowed two visitors as circumstances and room assignments allow
Although we have rescinded our masking policy, we still encourage our staff, patients and visitors to get vaccinated from COVID-19. To learn more about where and when you can get a COVID-19 vaccine, please visit vaccines.gov or call 1(800) 232-0233.
See the Center for Disease Control's (CDC) resource page for extensive information and the latest recommendations regarding COVID-19 vaccination.
Why get vaccinated?
Immunization helps save millions of lives every year. Whereas most medicines treat or cure diseases, vaccines can help prevent them by working with your body's natural defenses to build protection. When you receive a vaccine, your immune system responds.
Vaccines prevent more than 20 life-threatening diseases, and help people of all ages live longer, healthier lives. The World Health Organization (WHO) estimates that globally, immunization currently prevents between two and three million deaths every year from diseases like diphtheria, tetanus, pertussis, influenza and measles.
COVID-19 vaccines work with your immune system so your body will be ready to fight the virus if you are exposed. Other steps, like covering your mouth and nose with a mask and staying at least six feet away from others, may help reduce your chance of being exposed to the virus or spreading it to others. Together, vaccination, while following the CDC's recommendations for protecting yourself and others, will offer the best protection from COVID-19.