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Emergency Care

Emergency Room in Alexandria, LA

If you or someone you know is having an emergency, you can trust the ER at Rapides Regional Medical Center. We are one of your nearest emergency rooms in the greater Rapides Parish County. Serving the Alexandria, LA community, our ER is here to provide exceptional treatment, 24 hours a day, every day of the year.

Our facility is the only hospital in Central Louisiana that offers Trauma Care services, is recognized as a Certified Primary Stroke Center and Cycle IV Accredited Chest Pain Center.

If you think you may be experiencing a medical emergency, immediately call 911.

Pediatric Emergency Services

A trip to the Emergency Room is a big deal – especially for our littlest patients. Our pediatric emergency services include eight beds dedicated especially for our pint-sized patients as well as an emergency room staff trained to approach children on their own level.

Pediatric Emergency Services are an extension of Rapides Regional Medical Center’s existing Level II emergency department. The services are available 24 hours a day, seven days a week. Pediatricians staff the ER from 3 p.m. to 11 p.m., seven days a week, so parents can choose to see a pediatrician during their visit.

The Pediatric Emergency Services are designed to be both parent- and kid-friendly. Patients have access to child-sized hospital gowns, coloring books, stickers, CD players and headphones, DVD players and movies - all in an effort to make their ER experience a bit less scary.

What to expect?

When visiting an emergency room, you’ll notice that the process is a bit different than what you would experience in your doctor’s office. While in our emergency department, here’s what you can expect:

Triage

A Triage nurse will assess you upon your arrival and evaluate your chief complaint and vital signs. Your priority of treatment is based on the severity of your illness, as determined by the trauma nurse. You will be seen in order of arrival time, unless you are determined to be seriously ill or unstable. Those patients determined to be emergency will be taken to the treatment area immediately.

Registration

The registration clerk will obtain information for your medical record, including billing information. The clerk will also obtain authorization for treatment from your insurance company. All patients will be medically screened, evaluated and stabilized regardless of insurance or ability to pay.

Our Commitment to You

It is the policy of Rapides Regional Medical Center that anyone who comes to our emergency department for examination and/or treatment of any emergency medical condition or for active labor will receive examination, stabilization treatment and/or transfer as determined by the patient’s needs and the capabilities of the hospital. The provision of emergency services and care shall not be based upon, nor affected by, the person’s race, ethnicity, religion, national origin, citizenship, age, sex, pre-existing condition, physical or mental handicap, insurance, status or ability to pay for medical services.